Privacy Policy
At MyTripXplorer, we are committed to protecting your privacy and securing your personal information.
Privacy at a Glance
Only information necessary to provide our services
Your data with industry-standard security measures
Your rights and choices regarding your personal data
Information We Collect
Personal Information
- Name, email address, phone number
- Passport details and ID proof (for bookings)
- Billing and payment information
- Travel preferences and special requirements
- Emergency contact information
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
Primary Uses
- Process and manage your travel bookings
- Send booking confirmations and travel documents
- Provide customer support and respond to inquiries
- Process payments and prevent fraud
- Send important updates about your trip
Secondary Uses
- Improve our website and services
- Personalize your experience
- Send promotional offers (with your consent)
- Conduct market research and analytics
- Comply with legal obligations
How We Protect Your Information
Security Measures
- SSL/TLS encryption for all data transmission
- Secure payment gateways with PCI DSS compliance
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
- Encrypted storage of sensitive information
Data Retention
- We retain your information only as long as necessary
- Booking data kept for 7 years for legal compliance
- Marketing data deleted upon unsubscribe request
- Inactive accounts may be archived or deleted
Cookies & Tracking
Types of Cookies We Use
- Essential cookies for website functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- Marketing cookies for personalized advertising
- Third-party cookies from integrated services
Managing Cookies
- You can control cookies through browser settings
- Disabling cookies may limit website functionality
- Cookie preferences can be updated anytime
- We honor Do Not Track (DNT) signals
Third-Party Services
We work with trusted partners to provide you with the best service
Payment Processors
Purpose: Process secure payments
Examples: Razorpay, Stripe, PayPal
Travel Partners
Purpose: Fulfill bookings and reservations
Examples: Hotels, Airlines, Transport providers
Analytics Services
Purpose: Understand website usage
Examples: Google Analytics, Hotjar
Email Services
Purpose: Send transactional and promotional emails
Examples: SendGrid, Mailchimp
Cloud Services
Purpose: Store and process data securely
Examples: AWS, Google Cloud
Note: These third parties have their own privacy policies. We ensure they meet our standards for data protection and only share information necessary for service delivery.
Your Privacy Rights
You have control over your personal information
Access Your Data
Request a copy of the personal information we hold about you
Correct Information
Update or correct inaccurate personal information
Delete Data
Request deletion of your personal data (subject to legal requirements)
Opt-Out
Unsubscribe from marketing communications at any time
Data Portability
Receive your data in a structured, commonly used format
Withdraw Consent
Withdraw consent for data processing where applicable
Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email if you have an account with us
- Display a prominent notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.